Children’s Hospital of New Orleans Utilizes Sunquest Solutions to Improve Pediatric Care, Safety, and Services to the Community

Comprehensive Diagnostic Information System Enables Hospital to Provide World-Class Care to Louisiana’s Young Patients

 

Tucson, AZ, March 9, 2009 Sunquest Information Systems, Inc., a market leader in laboratory and diagnostic information systems, today announced that Children’s Hospital in New Orleans, a 235-bed pediatric facility, has successfully implemented the Sunquest Laboratory Information System (LIS), specimen Collection Manager system, and Encompass Web-based ordering, resulting, and reporting solution.  These best-of-suite LIS solutions enable Children’s Hospital to achieve the highest levels of productivity and patient care through automation, improve patient safety through positive patient ID barcoding, and provide Web-based remote access to critical lab data for hospital and community physicians. 

 

“Sunquest’s Web-based ordering and resulting system improved our lab’s communications efficiency by enabling our medical staff and external physicians to view test results and patient data from any computer with internet access without requiring special software,” said, Lisa P. Miranda  MBA MT(ASCP), Administrative Director of Laboratory Services, Hospital Safety Officer, New Orleans Children's Hospital.  “As soon as the lab enters results into the Sunquest LIS, the results are sent to the ordering physician's "action center" that works like an inbox, providing immediate access to information electronically that was previously a piece of paper in the patient's chart.”

 

New Orleans Children’s Hospital’s comprehensive Sunquest solution became fully operational in December 2008. 

 

“Children’s Hospital has demonstrated its leadership and commitment to providing excellent healthcare to Louisiana’s children through this effective utilization of laboratory and diagnostic information solutions,” said Kelly Feist, vice president of marketing and product management,  Sunquest Information Systems, Inc.  “In these times when children’s healthcare services are even more critical to the local community, Children’s Hospital has aggressively stepped forward and made it a priority to meet these exceptional needs.”

 

“We’ve been able to increase patient safety using Sunquest’s automated specimen collection solution with hand held devices at the bedside to positively identify patients by their bar coded armbands,” added Miranda. “This significantly improved communications for STAT orders because once the order is entered into the LIS, it is automatically dispatched wirelessly to phlebotomists’ hand held units so they can collect samples without having to be paged or return to the lab.”

 

About Children’s Hospital New Orleans

Children’s Hospital is Louisiana's only full-service hospital exclusively for children, offering a full range of inpatient and outpatient care. A not-for-profit facility, it is governed by an independent board of trustees made up of community volunteers. The hospital has no stockholders and no dividends to pay. Revenue generated by the hospital is used to operate the hospital and to expand and advance services. There are 281 pediatric specialists providing care in more than 40 specialties. In 2008, the hospital provided inpatient and outpatient medical and surgical care to more than 58,000 infants, children and adolescents from birth to age 21.  Visit www.chnola.org for more information.

 

About Sunquest Information Systems, Inc.
Sunquest Information Systems, Inc. is a global market leader in laboratory and diagnostic information solutions.  The company develops and markets best-of-suite solutions that improve productivity and enhance revenue through workflow excellence, enable customers to exceed patient safety goals, enhance physician and patient affinity within the community, and position leaders to drive success in the era of predictive and personalized medicine.  Sunquest introduced the concept of the Five Rights of Laboratory Testing to champion the importance of the laboratory in the safe delivery of healthcare.

 

Sunquest is a recognized leader in customer service and on-time implementations with more than 1,400 hospitals and commercial laboratories using its solutions worldwide. The company’s experienced sales and technical service teams deliver assistance to customers for their procurement, implementation, and customer care needs.  Its professional services division provides a wide array of management and technical tools, including lab redesign and optimization, outreach and lab network program development, and operational business and implementation plans. For more information, call 800-748-0692 or visit: www.sunquestinfo.com.

 

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Sunquest is a Trademark of Sunquest Information Systems, Inc.  All other product or service names are the property of their respective owners.